Hvac HVAC Branch Manager

Chantilly, Virginia


Hvac Job Number:
J00155100
 
Primary Location:
Chantilly, Virginia
 
Positions:
General Manager; Manager; Operations Manager; Sales Manager
 
Sector:
Residential/Light Commercial; Wholesale Supply/Manufacturer Rep
 
Required Overnight Travel:
0%
 
Shift:
First Shift
 
Job Description:
General Description: Accountable for managing and improving overall performance and profitability of branch including Sales, Operations, Safety, Employee Development, and Branch Events. What we do: HVAC Distributors, Inc. is a regional distributor and manufacturer’s representative of a complete line of heating, air conditioning, ventilation, water heating, and energy management products to the residential and commercial construction and replacement markets. We differentiate ourselves from other distributors by providing support services an HVAC dealer requires to be successful. First and foremost, we execute, nearly flawlessly. Taking orders and delivering the right product, right place, right time, and right price is what we have done well for over 29 years. We currently employ over 150 team members in 14 branches serving contractors and dealers throughout Delaware, Maryland, Pennsylvania, Northern VA, New York and West VA. We realize that our strength and competitive advantage lie with our people. We are proud to offer a competitive salary and sales bonus plan, excellent benefits (Medical, Dental, Vision, 401K, Tuition Reimbursement, Flexible Spending Accounts, Paid Holidays & Vacation, Group and Voluntary Life, Long-Term Disability) and more! Essential Duties and Responsibilities: FINANCIAL PERFORMANCE AND PROFITABILITY • Attains or exceeds branch sales and profit budget. • Manages relationship of expenses to sales and margins in order to achieve budgeted performance measures (metrics) including customer profitability. • Develops annual branch budgets; submits to Accountable Manager for approval. • Reviews branch metrics and remediates variances to budget. SALES Sales/Customer Service • Develops relationships and communicates with customers to identify and act on areas of opportunity • Responsible for the performance of all day-to-day counter and customer service functions ensuring the highest level of teamwork and collaboration. • Ensures Branch Counter Sales Associate(s) are fielding incoming customer calls, assisting walk-in and will-call customers, reviewing sales queues, and entering sales orders into Eclipse. • Continually collaborates with designated Account Manager(s) to ensure overall customer satisfaction. • Responsible for overall territory customer service management with respect to quotes, delivery, order management, warranty issues, collateral, customer follow-up, problem resolution, and lead generation OPERATIONS Shipping, Receiving & Delivery • Ensures Branch Associates are performing all day-to-day shipping, receiving, and warehousing functions ensuring the highest level of accuracy, productivity, and teamwork. • Ensures all customer orders are picked, labeled, staged and/or loaded accurately and efficiently for customer pick-up or delivery. • Ensures the efficient flow of materials between branch, CDC, and/or customer locations by coordinating and monitoring transfers, equipment and grooved or palleted duct board deliveries. • Delegates where appropriate but is responsible for effective coordination with internal co-workers and customers daily, local and same-day deliveries to customer location or jobsite. Operations/Inventory Management • Ensures branch inventory is accurate by following all inventory management and inventory affecting processes in branch manager’s checklist. • Analyzes trends in equipment and parts sales; Recommends product additions and deletions per customer/sales demand and works with Inventory Controller and Purchasing to provide adequate stock levels. Facility Management • Initiates, coordinates, and ensures the completion of branch facility maintenance issues, renovations, resets and repairs. • Initiates, coordinates, and ensures the completion of maintenance and repairs of branch warehouse equipment including RF scanners, bar-code printers and vehicles; and ensures OSHA Compliance.
Hvac Job Number: J00155100
 
Primary Location:  Chantilly, Virginia
 
Positions: General Manager; Manager; Operations Manager; Sales Manager
 
Sector: Residential/Light Commercial; Wholesale Supply/Manufacturer Rep
 
Required Overnight Travel: 0%
 
Shift: First Shift
 
Job Description: General Description: Accountable for managing and improving overall performance and profitability of branch including Sales, Operations, Safety, Employee Development, and Branch Events. What we do: HVAC Distributors, Inc. is a regional distributor and manufacturer’s representative of a complete line of heating, air conditioning, ventilation, water heating, and energy management products to the residential and commercial construction and replacement markets. We differentiate ourselves from other distributors by providing support services an HVAC dealer requires to be successful. First and foremost, we execute, nearly flawlessly. Taking orders and delivering the right product, right place, right time, and right price is what we have done well for over 29 years. We currently employ over 150 team members in 14 branches serving contractors and dealers throughout Delaware, Maryland, Pennsylvania, Northern VA, New York and West VA. We realize that our strength and competitive advantage lie with our people. We are proud to offer a competitive salary and sales bonus plan, excellent benefits (Medical, Dental, Vision, 401K, Tuition Reimbursement, Flexible Spending Accounts, Paid Holidays & Vacation, Group and Voluntary Life, Long-Term Disability) and more! Essential Duties and Responsibilities: FINANCIAL PERFORMANCE AND PROFITABILITY • Attains or exceeds branch sales and profit budget. • Manages relationship of expenses to sales and margins in order to achieve budgeted performance measures (metrics) including customer profitability. • Develops annual branch budgets; submits to Accountable Manager for approval. • Reviews branch metrics and remediates variances to budget. SALES Sales/Customer Service • Develops relationships and communicates with customers to identify and act on areas of opportunity • Responsible for the performance of all day-to-day counter and customer service functions ensuring the highest level of teamwork and collaboration. • Ensures Branch Counter Sales Associate(s) are fielding incoming customer calls, assisting walk-in and will-call customers, reviewing sales queues, and entering sales orders into Eclipse. • Continually collaborates with designated Account Manager(s) to ensure overall customer satisfaction. • Responsible for overall territory customer service management with respect to quotes, delivery, order management, warranty issues, collateral, customer follow-up, problem resolution, and lead generation OPERATIONS Shipping, Receiving & Delivery • Ensures Branch Associates are performing all day-to-day shipping, receiving, and warehousing functions ensuring the highest level of accuracy, productivity, and teamwork. • Ensures all customer orders are picked, labeled, staged and/or loaded accurately and efficiently for customer pick-up or delivery. • Ensures the efficient flow of materials between branch, CDC, and/or customer locations by coordinating and monitoring transfers, equipment and grooved or palleted duct board deliveries. • Delegates where appropriate but is responsible for effective coordination with internal co-workers and customers daily, local and same-day deliveries to customer location or jobsite. Operations/Inventory Management • Ensures branch inventory is accurate by following all inventory management and inventory affecting processes in branch manager’s checklist. • Analyzes trends in equipment and parts sales; Recommends product additions and deletions per customer/sales demand and works with Inventory Controller and Purchasing to provide adequate stock levels. Facility Management • Initiates, coordinates, and ensures the completion of branch facility maintenance issues, renovations, resets and repairs. • Initiates, coordinates, and ensures the completion of maintenance and repairs of branch warehouse equipment including RF scanners, bar-code printers and vehicles; and ensures OSHA Compliance.
 

Preferred Skills and Education


Minimum Experience Required:
Experienced (2-4 years)
Minimum Education Required:
High School Diploma
Certifications:
 
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